If I call to report a fire, what should I tell the dispatcher?

You should be prepared to answer questions like these:

• Where is the fire?
• What is on fire?
• How large is the fire?
• Are any structures threatened? Are there flames moving close to any homes, buildings or gas tanks?
• Do you know if anyone is inside the housing or building?
• Do you know if anyone is hurt?

While you are answering these questions, the dispatcher is also alerting the appropriate fire stations or another co-worker is alerting the appropriate fire stations and getting help on the way.